TERMS AND CONDITIONS
Providing you with a 100% safe and amazing experience is our #1 focus.
This means that we reserve the right to alter and or change the means of how we action your tandem skydive to ensure it’s done to the highest standard and as per Operational Requirements. The following may be changed with no prior notification: type of aircraft used, drop zone, views promoted in collateral material, date, check in time, jump time, altitude reached, duration of free fall, and location. The change to any or all of the previous does not constitute a claim for a refund.
Age requirements: If you are between 12-18 years you must have parental or legal guardian consent. If your parent or legal guardian cannot be with you on the day of your skydive you must notify our office immediately. We will arrange for the correct documents of consent to be sent to you prior to your skydive for completion and to be returned with a copy of the parent or legal guardian photo id.
Alcohol: No alcohol is to be consumed 8 hours prior to your tandem skydive; we reserve the right to refuse clients we suspect to be intoxicated with no refund.
Scuba Diving: Due to medical restrictions, you must not scuba dive 24 hours prior to skydiving.
Weight Restrictions and Charges: You MUST weigh less than 90kg
Cancellations: A 100% cancellation fee will apply to confirmed bookings cancelled by you within 72 hours of actual jump date! Rescheduling of your booking within 72 hours incurs a €50 fee!
Video and photos: Camera Flyers/Tandem Masters are filming in extreme conditions and malfunctions may occur from time to time. Issues of tandem passenger movement, focus, framing, moisture, vibration may result in video and photo content being inconsistent from passenger to passenger.
Upon a total camera failure, with no usable footage being available from your jump:
– You are entitled to a FULL REFUND of your purchase price of your camera product.
– You may choose to skydive again for the discount price offered at the drop zone.
– Your next camera product will be offered to you free of charge.
All original footage and photos remain the property of ALTITUDES Parachutisme to use in any promotions or other activity.
DVDs and USB disk should be checked upon receipt, and any problems must be reported within five (5) days. After this time the original footage may not be available.
Gift Vouchers: Are valid for 12 months from date of purchase. Lost or stolen gift vouchers are non-refundable. If you would like to extend the validity date of your gift voucher, a 50€ surcharge applies granting an extension of a further 6 months from the expiry date. Gift vouchers are non-refundable, but we do accept that they may be transferred to another person.
Group Bookings: It is considered the responsibility of the group organiser to ensure all members of that group are familiar with these Terms & Conditions.
Acceptance of these terms and conditions: Completion of your booking and payment indicates your acceptance of these terms and conditions.